:08:01
in the 16 months
since you assumed control...
:08:04
Took control.
:08:06
Took control is excellent.
:08:09
I'm afraid we're headed for trouble.
:08:11
You must be nuts. I took this Yankee-boiled
dinner you call a railroad apart...
:08:15
put it together again, and made it pay.
:08:17
You're telling us we're heading for trouble.
:08:19
After all, I am the general counsel
for the E&P...
:08:21
and I have some knowledge
of the public psychology.
:08:24
You can't continue to run roughshod
over the consumer.
:08:27
This hollandaise tastes like burnt almond.
What consumer?
:08:30
Get it outta here, will you?
:08:32
Here's a case in point, Harry.
Mrs. Jane Osgood of Cape Anne, Maine...
:08:37
owner of Mail Order Lobsters in Months
with no R, Inc.
:08:41
She shipped 300 live lobsters
to Marshalltown.
:08:43
They were to be delivered on arrival.
:08:45
You'll remember, Harry,
that last month you cut agent service...
:08:49
- at several points on our west branch.
- What about it?
:08:51
The shipment arrived on Friday afternoon.
There was no agent there to receive it.
:08:55
- The lobsters died on our siding.
- Do you have to tell me now?
:09:02
I'm sorry.
:09:03
- Take this out of here, will you?
- We are liable, Harry.
:09:06
Pay them. What are you bothering me
with all this jazz for?
:09:09
We thought it might be wise,
in the public relation sense...
:09:12
if I accompanied Harris to Cape Anne
and delivered the cheque in person.
:09:16
Both of you?
:09:18
- Goodwill, Harry.
- Spread your "Goodwill, Harry" in one day.
:09:22
I don't want more expense accounts
with hotel suites.
:09:25
You boys are gonna learn
to pay for your own booze.
:09:27
There's no more per diem on this ball team.
Eugene, give me some coffee.
:09:46
Excuse me, young lady,
is this the Osgood home?
:09:52
I'm sorry. Hello, I'm Jane Osgood.
:09:54
How do you do, Mrs. Osgood?
My name is Selwyn Harris.
:09:57
- This is Mr. Crawford Sloan.
- How do you do?
:09:59
General Counsel of the
Eastern & Portland Railroad.