:22:00
but the hospital maintains a very
strict policy with regard to cash patients.
:22:05
We require down payment before we put
a patient's name on a receivers' list.
:22:09
- How much?
- What kind of down payment?
:22:12
30%... $75,000.
:22:15
$75,000...
:22:19
- To put my son's name on a list.
- Our son is upstairs dying.
:22:22
- All you can do is talk about money?
- It costs money to provide health care.
:22:27
It's expensive for you,
it's expensive for us.
:22:30
You're going to
have to guarantee payment
:22:32
before I can put
your son's name on the list.
:22:37
Mr and Mrs Archibald,
please wait!
:22:41
If you people don't want to treat our son,
we'll take him over to County Memorial.
:22:45
- You don't want to do that.
- They have to treat him.
:22:47
Heart transplantation is
always considered an elective procedure.
:22:51
- You're in the right place.
- What are we supposed to do?
:22:55
Talk to your insurance company again.
:22:57
Check with our human resources
department for medical assistance.
:22:59
There's money. There's Children's
State Services and Medicaid.
:23:03
You find a way to keep him here.
You just don't take no for an answer.
:23:09
Your policy has changed,
Mr Archibald.
:23:14
Changed to what?
:23:15
We've recently switched carriers
from a PPO to an HMO.
:23:19
It's a less expensive policy.
Unfortunately, there are some restrictions.
:23:23
- What kind of restrictions?
- Here's how it works.
:23:27
Non-management
part-time employees such as yourself
:23:30
only qualify for second-tier
catastrophic coverage.
:23:33
I'm not part time, I'm full time.
It's just slow right now.
:23:36
Sure, but your coverage
is based on hours worked.
:23:40
Like I said,
you only qualify for second tier.
:23:43
That has a maximum
payout limit of $20,000.
:23:46
What?
:23:50
You have been taking money
out of my cheque every week.
:23:52
I've been paying into
this policy for years.
:23:55
That's why we're going to cover you
for the full $20,000.
:23:59
You're kidding me, right?
Come on.