:26:02
"Tuesday, Thursday, Ten to Twelve."
T-T. Easy to remember.
:26:09
L"m the first person people meet here.
L"m our public face.
:26:14
I stand back here.
This is where your old dad works.
:26:21
"Good day."
Good day. Just kidding.
:26:28
Let"s play a game!
You be a customer and l"ll be me.
:26:34
Take a number and l"ll show you
how the whole process works.
:26:48
Here, take this.
OK, you"ve just come in with that.
:26:53
And you"ve taken a number, good.
Sit there and wait.
:27:00
And I call out the numbers like this:
Number 35!
:27:11
No one has number 35? Strange...
:27:17
Taking a number
and then disappearing... Number 36!
:27:22
- That"s me!
- Number 36? Yes, that"s correct.
:27:26
Then we write you up in this folder.
The number should match.
:27:33
This is the gate. Come on in.
:27:37
Come in, come in. Have a seat
on the sofa. That"s where we sit.
:27:44
This is the cuddly-wuddly room.
It"s where you can cuddle your pet.
:27:51
You get a few minutes here
to cuddle and say goodbye.
:27:57
Some people
are totally shaken and distraught.