:26:04
This is $107.
:26:07
I wanted to feel
like I was starting to do something.
:26:15
Sam.
It's a great start.
:26:21
Take a look.
:26:23
- You see what I see?
- What's that?
:26:32
You're familiar with Carnegie, right?
:26:36
I gave it to you.
:26:38
Dale Carnegie.
How to Win Friends and Influence People.
:26:42
Oh, yes. I know the book.
:26:45
No, you don't.
:26:48
You've seen the book.
:26:49
Maybe browsed through it.
But you don't know the book.
:26:52
If you knew the book,
you'd know what I mean when I say...
:26:56
"Always give a dog a good name. "
:27:01
Always give a dog a name.
:27:02
A good name. Damn it.
You've really got to listen better.
:27:07
You're right. I'm sorry.
:27:08
It's a Carnegie technique
for dealing with people.
:27:12
When somebody's performance isn't good,
you don't criticize them.
:27:16
You don't say, "Your work's shit. "
Right? Instead you say:
:27:21
"Your work used to be great,
now it's not so great. "
:27:24
And then you ask them a question like:
:27:29
"Everything okay at home?"
:27:32
Are you asking me?
:27:34
I'm teaching you.
You just learned a management technique.
:27:40
Don't mind me teaching you, do you?
:27:42
Sir.
- Good. Just one more little thing.
:27:47
But, Marie, he wants me to cut it.
:27:50
It's a job, Sam. Shave it off.
You'll forget you ever had a mustache.
:27:54
I won't forget. I'll never forget.
Marie, don't you remember?
:27:59
Remember what?