:41:48
Good will is what we should
show to solve the problem.
:41:55
l've read their letter and
a pay rise is only an excuse.
:42:00
What they really
want is attention.
:42:03
We need them to feel part
of our project.
:42:06
Sometimes we forget that
a little affection...
:42:09
...human warmth, is worthier
than any pay rise.
:42:14
So l've made a decision.
:42:18
Fire the rep and
get round them.
:42:21
Tell them we need them.
:42:24
That they're as important
as you or me.
:42:28
Good will.
:42:32
A great idea.
:42:34
lt may be true that good will
moves mountains, but...
:42:38
But what?
:42:40
Do you know the story
of the Good Samaritan?
:42:43
lt's one of my favourites.
:42:46
Then you'd agree with
Mrs. Thatcher that...
:42:49
...no-one would remember
him today if all he'd...
:42:52
...had was good will.
Because he also had money.
:42:55
-What do you mean?
-Tha same...
:42:57
...as the Good Samaritan.
:42:59
l want to combine money
and good will.