:25:01
Try County Medical.
:25:03
Yes, ma'am, I need to speak
to somebody in Financial Aid.
:25:07
No, I don't want to hold.
I've been holding for 15 minutes.
:25:12
We don't have enough money!
Should I get another job?
:25:16
- I'm not yelling.
- You're yelling in here!
:25:26
Next, please.
:25:32
- Wrong line. Window 15.
- What?
:25:36
Window 15.
:25:55
- No.
- No, what?
:25:57
No, you don't qualify.
:25:59
My son is dying, I'm broke.
If I don't qualify, who the hell does?
:26:02
I'm sorry.
:26:03
I don't need you to be sorry!
I need you to help me!
:26:29
No, this is an appeal.
:26:32
An appeal is for an already existing claim.
You needed to file a grievance.
:26:37
- You filed the wrong paperwork.
- Wait a minute.
:26:40
You're going to have to resubmit.
It could take 30 days.
:26:42
- I don't have 30 days.
- I know.
:26:44
I'm getting sick of the run-around.
I need my son's name on that list.
:26:49
Your account is in excess of $30,000.
:26:52
The hospital has bent over backwards
to help you out.
:26:54
- Is that right?
- Yes, it is right.
:26:57
But there is a limit to our generosity.
:26:59
Once and for all,
your insurance does not cover this.